Rebecca Power is a junior accounting major and Spanish minor currently pursuing the Certificate Program in Leadership and Ethics (CPLE). As a part of CPLE, she is partnering with Millie’s this semester as a business development intern for their new Pitt location in the University Store.
Tell us more about your work at Millie’s:
“My main focus is looking at Millie’s shift scheduling and comparing this to income per hour, and which is segmented by dollars, cash, or cards. I take this income and determine which hours tend to generate the most sales, and how to optimize the schedule around the busiest times. I’m also trying to establish an appropriate “swing shift” that would be implemented on these busy days so employees are not only constricted to morning, afternoon, or evening shifts.
Additionally, I have been working on an analysis between the Pitt storefront and Millie’s kiosk at Duquesne University. Their kiosk was open from January to April, so I’m comparing how Pitt is doing in relativity to that. Along with this, I’m defining the ‘seasonality’ of these kiosks – their peak hours will be flipped of those at regular brick-and-mortar locations because students are on-campus during the usual off-peak months of a typical ice cream store.”
How has CPLE impacted you?
“The program has given me hands-on experience and opportunities to learn both inside and outside the classroom. The CPLE classes offer a lot of consulting work with real clients, so we get to work on projects that make an impact while receiving tangible feedback from industry professionals.”
Favorite Millie’s Ice Cream Flavor:
“Apple cider donut—it actually has pieces of donut in it!”
University Stores is a core partner of the Emerging Ethical Leaders Program, a program designed to relieve the financial burden on students wishing to pursue internship opportunities in leadership and ethics. Learn more about how you can support internship opportunities for students like Rebecca at engage.pitt.edu/rayjones.